Human Resources play a crucial role in the positive culture of an organization or company. The body is responsible for recruiting, managing, and training employees. Human Resource Department (HR) also leads the workforce’s wellness and personal development. It’s vital for HR to ensure that employees feel safe and get the support they need and provide the opportunity for creativity, career, and personal growth.
Artificial Intelligence is the ability of computer-controlled robots or machines to perform human tasks such as interpreting speech, identifying basic patterns, and processing essential functions. These machines learn by studying patterns to model their decision-making skills. AI has been a massive help in completing repetitive tasks and is increasingly becoming part of our everyday lives. Because of the advancement in technology, new AIs are designed to learn without human supervision, thus, creating more benefits and could also pose a severe threat to the human workforce at the same time.
AI has helped improve a lot of processes in HR (human resources). Many HR managers are delegating simple, repetitive, and time-consuming tasks to HR, such as automation and processing data, to focus on more strategic and comprehensive cognitive assignments.
Applications of AI in HR
Administration
Many administrations and chat support use AI to respond automatically to employees’ or applicants’ questions in real time. In addition, most company websites have a chatbot to answer basic questions. For example, some possible questions AI can reply to are:
- What is the status of my training?
- How many reaming days of leave can I have?
- Scheduling an interview/ meeting
- List of benefits for employees
Recruitment
Finding the right candidate by helping HR Managers target the CVs of applicants who are the best match for the available position, identifying applicants’ profiles, and using social networks such as LinkedIn to answer pre-recorded questions and FAQs where AI can be of help in the recruitment field.
Training and Skills
AI can also be essential in supporting training and tracking data and knowledge of the applicants and employees to know what needs enhancement. HR technology can evaluate data that would give insight to employees’ training needs.
AI in Health Care
AI enables hospitals and diagnostic centers to diagnose and treat patients more effectively and cost less.
Maxicare, one of the leading health maintenance organizations (HMO) in the Philippines, has partnered with Advanced Abilities Solution Management and Services Inc. to introduce AI SmartScan into healthcare technology. AI SmartScan is an innovative solution that uses artificial intelligence (AI) to help radiologists analyze chest X-rays and computerized tomography or CT scans. With this new technology, they can deliver faster results in just 2 minutes. According to an article published by Manilla Bulletin, “using AI technology, digital chest scans are automatically evaluated to provide accurate analyses for 25 different chest pathologies, including tuberculosis (TB), pneumonia, lung nodules, emphysema (smoker’s disease), cardiomegaly (enlarged heart), COVID-19 and even the early detection of lung cancer.”
Artificial intelligence (AI) is transforming healthcare and all types of businesses in ways we’ve never imagined. It can strongly raise the productivity, efficiency of products and services, and quality of life.